Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

SRXRES002B Mapping and Delivery Guide
Improve client awareness and implementation of environmental management practices

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency SRXRES002B - Improve client awareness and implementation of environmental management practices
Description This unit has been developed for the Community Recreation, Fitness, Outdoor Recreation and Sport Industry Training Packages.This unit covers the knowledge and skills to improve awareness of environmental management practices within an organisation and inform external clients of the organisations practices. This unit has been developed for the Community Recreation, Fitness, Outdoor Recreation and Sport Industry Training Packages.This unit covers the knowledge and skills to improve awareness of environmental management practices within an organisation and inform external clients of the organisations practices.
Employability Skills Not applicable.
Learning Outcomes and Application Not applicable.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable.
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Identify level of staff awareness and implementation of environmental management practices
  • Develop criteria for determining staff awareness and effectiveness of implementation of existing practices
  • Apply criteria in order to determine relative effectiveness
  • Identify the need for modification or improvement of staff implementation of existing environmental practices
  • Determine new areas which require implementation of environmental management practices in accordance with the organisation's policies and environmental management plan
       
Element: Develop and rank methods to improve staff awareness and implementation of environmental management practices
  • Identify, research and collate relevant information to assist staff awareness in environmental management
  • Apply specialist knowledge and skills to determine the most suitable method
  • Establish criteria to develop an effective ranking of practices
  • Determine methods for improving staff awareness and reaching identified areas of need
  • Establish information needs and opportunities for community involvement in improving awareness
       
Element: Implement appropriate methods to improve staff awareness
  • Identify and procure financial resources within budget cycles to support the achievement of required outcomes
  • Identify, train and assign personnel to tasks so that strategy requirements for skills and knowledge are met
  • Identify physical facilities and equipment and procure within budget cycles
  • Prepare information materials and distribute to ensure required awareness levels are achieved
  • Achieve improvement in staff awareness of environmental issues in accordance with local policy, procedures and relevant legislative requirements
       
Element: Monitor and review the levels of community awareness
  • Collect regular data and analyse to provide accurate measures of performance
  • Make comparisons with required outcomes to assess performance
  • Make recommendations for changes to methods and systems
  • Implement changes to methods and systems to ensure outcomes are achieved
  • Apply information obtained during monitoring and review to develop new methods and systems which are based on accumulated knowledge and experience
       
Element: Inform external clients of environmental management practices
  • Identify and use advantages of informing external clients of organisation's environmental management practices to determine methods to improve their awareness
  • Identify opportunities to inform external clients of organisation's environmental management practices and notify supervisors/management of new opportunities
  • Identify resources and information required to inform external clients and access within budget cycles
  • Use interactions with clients as an opportunity to inform them of the organisation's environmental management practices
  • Develop strategies to enable clients to participate in the implementation of the environmental management practices
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The Evidence Guide identifies the critical aspects, knowledge and skills to be demonstrated to confirm competence for this unit. This is an integral part of the assessment of competence and should be read in conjunction with the Range Statements

Critical aspects of evidence to be considered

Assessment must confirm sufficient knowledge of methods to determine staff awareness of the organisation's environmental management strategies and the effectiveness of staff implementation of the strategies in the work environment as it applies to sectors in the industry (sport, community recreation, outdoor recreation or fitness). This knowledge also applies to client awareness

Assessment of performance should be over a period of time covering all categories of the Range Statements that are applicable in the learners work environment

Assessment must confirm the ability to apply this knowledge and appropriate techniques to

determine the level of staff implementation of the organisation's environmental management practices

develop appropriate methods to improve staff implementation of the organisation's environmental management practices

accurately assess any improvement in implementation

assess client awareness of the organisation's environmental management practices

improve external client awareness of the organisation's environmental management practices

Interdependent assessment of units

This unit must be assessed after attainment of competency in the following unit(s)

Nil

This unit must be assessed in conjunction with the following unit(s)

Nil

For the purpose of integrated assessment, this unit may be assessed in conjunction with the following unit(s)

Nil

Required knowledge and skills

Required knowledge

Environmental issues relevant to work practices and productivity

Environmental management practices

Community needs and expectations

Organisation structure and services

Training requirements/networks

Workplace health and safety legislation and relevant environmental legislation

Required skills

Research skills to identify information relevant to issues

Consultation skills to deal with people at all levels

Presentation skills to report to management and clients on initiatives

Programming skills

Strategic planning skills to integrate minor program goals with organisation goals

Budgeting skills to manage finances for programs

Evaluation skills to monitor effectiveness

Resource implications

Physical resources - Assessment of this unit of competency requires access to

a real work environment

associated resources and information on environmental management practice

Human resources - Assessment of this unit of competency will require human resources consistent with those outlined in the Assessment Guidelines. That is, assessors (or persons within the assessment team) must

be competent in this unit but preferably be competent in the unit at the level above

be current in their knowledge and understanding of the industry through provision of evidence of professional activity in the relevant area

have attained the mandatory competency requirements for assessors under the Australian Quality Training Framework (AQTF) as specified in Standard 7.3 of the Standards for Registered Training Organisations

Consistency in performance

Due to issues such as variation in environmental issues and practices, this unit of competency must be assessed over a period of time in order to ensure consistency of performance over the Range Statements and contexts applicable to the work environment

Context for assessment

This unit of competency must be assessed in the context of a real audience and sport or recreation organisation. The environment should be safe with the hazards, circumstances and equipment likely to be encountered in a real workplace

Assessment of this unit of competency will usually include observation of processes and procedures, oral and/or written questioning on required knowledge and skills and consideration of required attitudes

Where performance is not directly observed and/or is required to be demonstrated over a "period of time" and/or in a "number of locations", any evidence should be authenticated by colleagues, supervisors, clients or other appropriate persons

KEY COMPETENCIES

Collect, Analyse&Organise Information

Communicate Ideas&Information

Plan&Organise Activities

Work with Others&in Teams

Use Mathematical Ideas&Techniques

Solve Problems

Use Technology

2

2

1

1

-

1

1

These levels do not relate to the Australian Qualifications Framework. They relate to the seven areas of generic competency that underpin effective workplace practices.

The three levels of performance (1, 2 and 3) denote the level of competency required to perform the task:

Use routine approaches

Select from routine approaches

Establish new approaches

Collecting, analysing and organising information - Collecting and analysing qualitative and quantitative information from internal and external sources

Communicating ideas and information - Informing and liaising with staff and others

Planning and organising activities - Planning and organising activities to raise staff and client awareness of environmental management practices

Working with teams and others - Collaborating with other personnel, staff and clients

Using mathematical ideas and techniques - Not applicable

Solving problems - Identifying problems in staff awareness of environmental management practices

Using technology - Using relevant technology to conduct research and implement strategies

Please refer to the Assessment Guidelines for advice on how to use the Key Competencies.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Not applicable.

Range Statements

The Range Statements provide advice to interpret the scope and context of this unit of competence, allowing for differences between enterprises and workplaces. The Range Statements relate to the unit as a whole and helps facilitate holistic assessment. In addition, the following variables may be present for this particular unit of competency

CATEGORIES

Effectiveness

[all categories]

the range of methods used

consistency of involvement

level and quality of training provided

level and quality of involvement

funding and resources required

quality and level of benefit derived

outcomes achieved and goals for improvement

Environmental management practices

[all categories]

awareness of types of practices that may include

business sustainability

human and physical resources

environmental load reduction

waste minimisation

ecological considerations

Legislative requirements

[all categories]

State/Territory statutory requirements

local laws, by - laws, ordinances and policy

Methods for improving staff awareness

[all categories]

methods include

significant use of resources

minimal input of resources

use of existing systems within the organisation

high quality materials

use of experts or consultants with relevant skills

Staff awareness

[all categories]

aspects of staff awareness includes

level of knowledge

need for information

awareness of methods of information distribution

methods for suggesting improvements in systems

internal system within the organisation

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Develop criteria for determining staff awareness and effectiveness of implementation of existing practices 
Apply criteria in order to determine relative effectiveness 
Identify the need for modification or improvement of staff implementation of existing environmental practices 
Determine new areas which require implementation of environmental management practices in accordance with the organisation's policies and environmental management plan 
Identify, research and collate relevant information to assist staff awareness in environmental management 
Apply specialist knowledge and skills to determine the most suitable method 
Establish criteria to develop an effective ranking of practices 
Determine methods for improving staff awareness and reaching identified areas of need 
Establish information needs and opportunities for community involvement in improving awareness 
Identify and procure financial resources within budget cycles to support the achievement of required outcomes 
Identify, train and assign personnel to tasks so that strategy requirements for skills and knowledge are met 
Identify physical facilities and equipment and procure within budget cycles 
Prepare information materials and distribute to ensure required awareness levels are achieved 
Achieve improvement in staff awareness of environmental issues in accordance with local policy, procedures and relevant legislative requirements 
Collect regular data and analyse to provide accurate measures of performance 
Make comparisons with required outcomes to assess performance 
Make recommendations for changes to methods and systems 
Implement changes to methods and systems to ensure outcomes are achieved 
Apply information obtained during monitoring and review to develop new methods and systems which are based on accumulated knowledge and experience 
Identify and use advantages of informing external clients of organisation's environmental management practices to determine methods to improve their awareness 
Identify opportunities to inform external clients of organisation's environmental management practices and notify supervisors/management of new opportunities 
Identify resources and information required to inform external clients and access within budget cycles 
Use interactions with clients as an opportunity to inform them of the organisation's environmental management practices 
Develop strategies to enable clients to participate in the implementation of the environmental management practices 

Forms

Assessment Cover Sheet

SRXRES002B - Improve client awareness and implementation of environmental management practices
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

SRXRES002B - Improve client awareness and implementation of environmental management practices

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: